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Careers at Britannica - Job Postings

Careers at Britannica

Join our Team of Highly-Motivated Britannica Professionals

At Britannica Knowledge Systems each and every one of our employees is part of a project-oriented team and able to make their own personal contribution to the group effort. This unique brand of teamwork also encourages employees to initiate their own ideas and bring them to fruition.

Our staff is carefully selected based on their professional qualifications as well as their orientation to the needs of our customers. We hire employees trained in a wide range of disciplines including Internet technology, project management, Internet media, and training development.

Qualified individuals seeking an opportunity to demonstrate their talents can send a cover letter and resume to: This email address is being protected from spambots. You need JavaScript enabled to view it. Please indicate in your application the position for which you are applying.

Current Positions

Mobile App Developer

Change Ideas to Reality as our New Mobile App Developer

Job Requirements: Talented Mobile App Developer Wanted
  • Two to four years of hybrid mobile development experience (preferably using Angular JS) – required.
  • Experience with Angular 2 framework, including building mobile apps – required.
  • Outstanding drive and communication skills.
  • Experience in Agile development methodology – required.
  • Passion for a neat UI.
  • Thorough understanding of standard enterprise application requirements, including scalability, performance, reliability, and high availability.
  • Bachelor degree in computer science/software engineering or elite software army unit graduate – required.
  • Experience with C# programming language and .Net framework – an advantage.
Please send CV to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sales Manager

Job Description

Britannica Knowledge Systems is a leading provider of advanced qualification and training optimization solutions.As part of our exciting growth and market expansion strategy, we are seeking a senior sales manager focused on solution selling to key accounts from the global aviation industry.The primary mission of this position is to generate new business and close deals with new and existing accounts. The ideal candidate will have the ability to rapidly understand business and operational customer needs, develop relationships with executives and help tailor the right solutions based on our product suite.

Job duties and responsibilities
  • Actively work with marketing/sales team and company's partners to build lead generation campaigns and qualify prospects
  • Move leads to sales opportunities by keeping in contact on a regular basis
  • Build relationships by partnering with prospects and understanding their needs, goals and helping to determine ideal solutions based upon our software suite
  • Provide effective sales presentations and system demonstrations of Britannica solutions to executives, focusing on key features, competitive advantages, and business benefits
  • Work with partners to promote the company's solutions and provide them with sales support
  • Respond to RFPs/proposals and lead successful negotiations with prospects
  • Build an opportunity pipeline and manage upsells to existing customers
  • Work as part of a team and closely with other departments within the company
  • Remain knowledgeable and up-to-date with the company's application suite and tools
  • Monitor and record all sales-related activity for each account or prospect in Salesforce.com

Desired Skills and Qualifications
  • At least three years of proven experience in successfully selling enterprise applications and professional services
  • Excellent written and verbal communication skills in English (as a mother tongue) – must, Hebrew and other languages – advantage
  • BA/MBA degree in business, marketing or another relevant discipline – advantage
  • Willingness to work irregular hours on occasion (early morning and late at night) with our customers and prospects, who are from countries across the globe
  • Proficient with computers and technology, and experienced in using the Microsoft Windows operating system and Microsoft Office Suite
  • Strong listening and presentation skills
  • Ability to frequently travel abroad for sales meetings and exhibitions
  • Ability working as a team member and independently
  • Ability to multitask, prioritize, and manage time An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity – critical

Resumes should be directed to email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Business Analyst

Job Description
The business analyst, a member of the Customer Solutions department, is responsible for meeting customer needs through the design of quality software solutions using our training management system, Fox. This role is responsible for analyzing customer requirements, constructing a solution, and implementing and delivering this solution to the customer.

Responsibilities
  • Leading the solution definition process at client organizations with large training management operations (such as Boeing, NASA, and United Airlines).
  • Gather and analyze customer requirements and translate them into business process, and functional requirements, constructing a tailored solution based on existing training management system functionality.
  • Lead the transfer from legacy systems to Fox while ensuring customer satisfaction.
  • Write architectural solution documents, business process and requirement specification documents, technical documents, training materials and concepts of operation (ConOps).
  • Analyze customer business intelligence (BI) requirements and transfer them into report and dashboard designs.
  • Present the solution to key users within the customer organization.
  • Work independently with a variety of departments (management, business, and IT) at the customer site.
  • Provide customer training on the solution and software.
  • Leading product testing and user acceptance testing on defined solutions.

Required skills and experience
  • At least three years of proven experience in analyzing large enterprise systems, in a large international organizations that use CRM/ERP systems.
  • Fluent in English – both written and spoken – required.
  • Ability to interact with and make presentations to business managers of all levels.
  • Fast self-learner on new subjects, sectors and technical content.
  • Experience designing BI requirements and developing BI solutions (reports and dashboards) – advantage.
  • Ability to comprehend customer business processes and provide creative solutions using existing functional capabilities.
  • Ability to lead professional and technical discussions.
  • Experience in integration tools and topics such as XML, Json, and SQL queries.
  • Frequent travel to customers based on project need (about eight trips a year, each trip for a duration of a week up to two weeks).
  • Bachelor's Degree in industrial and management engineering/information systems/computer science.
  • Excellent communication skills.
Please send CVs directly to Tali Tzuk, Director of Human Resources: This email address is being protected from spambots. You need JavaScript enabled to view it.

Solution Architect

We are expanding our Solution Management team, and are looking for a talented Solution Architect. The solution architect, a member of the Customer Solutions department, is responsible for meeting customer needs through the design of a quality software solution using our training management system, Fox. This role is responsible for analyzing the customer requirements, constructing a solution, implementing and delivering this solution to the customer.

Responsibilities

  • Leading the solution definition process in an organization that has large training management operations such as Boeing, NASA, United Airlines.
  • Gather and analyze customer requirements and translate them into a business process and functional requirements, constructing a tailored solution based on an existing training management system functionality.
  • Lead the transfer from legacy systems to Fox and ensure customer satisfaction with this activity.
  • Write architectural solution documents, business process and requirements specification documents, technical documents, training materials and concepts of operation.
  • Analyze the customer business intelligence (BI) requirements and transfer them into design of reports and dashboards.
  • Present the solution to the key users in the organization.
  • Work independently at the customer site, with variety of departments (management, business, and IT).
  • Provide customer training on the solution and software.
  • Lead the testing and user acceptance testing of the product and the defined solution.

Required skills and experience
  • At least 3 years of proven experience (2-3 different projects) of leading solution definition and implementing it in large organizations using CRM/ERP systems – required
  • Experience working with international organizations – required
  • Fluent in English, both written and spoken – required
  • Fast self-learner of new subjects, sectors and technical content
  • Experience designing BI requirements and developing BI solutions (reports and dashboards) – advantage
  • Ability to comprehend customer business processes and provide creative solutions using existing technical capabilities
  • Technical knowledge of the following subjects: XML, JSON, SQL, SCORM, PIVOT TABLE, HTML, CSS, and JAVA SCRIPT
  • Ability to lead professional and technical discussions
  • Background in training development; instructional design methodologies, training organizations – advantage
  • Frequent travel to customers based on project need (about 8 trips a year, each trip for a duration of a week up to two weeks).
  • BSC degree or similar in relevant subject
  • Excellent communication skills

Please send CVs directly to Tali Tzuk, Director of Human Resources: This email address is being protected from spambots. You need JavaScript enabled to view it.

Professional Services/Customer Support

Seeking customer support professional in Israel and abroad

Job Description

  • Execution and delivery of technical tasks with customers
  • Build high-quality technological solutions to customers
  • Construction of a solution architecture and technology to customers
  • Develop interfaces to customers and adjustments to customer needs
  • Improve the quality of the provision of services to customers; defining technical solutions such as monitoring and load testing, automation, and other processes
  • Manage the integration, deployment, upgrade and performance improvement for customers
  • Provide technical assistance to support and development teams on complex issues
  • Undergo constant learning and new product and leading-edge architecture testing, depending on customer needs
  • Provide support for pre/post-sales support - providing tools for pricing and answering tender/RFP 
  • Be a member of the professional technical knowledge center for customers at the company level and in various teams
  • Manage documents and databases in the areas of architecture, interfaces, installations, and troubleshooting 
  • Provide constant monitoring our software production, helping customers understand the product and helping Development improve the product
  • Responsible for promoting relevant aspects (setup, architectural components, databases browser technologies, and more)

Requirements :

  • Extensive familiarity with Microsoft servers (DNS, AD, DHCP, IIS)
  • Extensive work with Oracle or MSSQL (writing queries, maintenance) and communication protocols TCP/IP
  • Ongoing work with protocols and languages ​​such communication - FTP, TCP-IP, HTTP, XML, HTML, JSON, SOAP
  • Shell, PowerShell, etc batch scripting
  • The Cisco Routers and Switches configuration
  • Shell, PowerShell, etc batch scripting
  • Familiarity with VMware, IIS, LAN / WAN.
  • Extensive experience in writing technical documents (Hebrew and English)
  • Agood level of knowledge required in Microsoft operating systems, SQL & T-SQL, IIS, SSRS Reporting Server.

Customer Service Representative (CSR)

Job Description
Seeking a Customer Service Representative (CSR) for shift work in our 24/7 Supprt Group.  This role provides applicative support, infrastructure and solutions assistance through telephone, e-mails and portal service company to the company's customers in Israel and abroad.  The job includes investigating complex problems and solutions in compliance with each customer's service level agreement (SLA). This investigation requires extensive knowledge in the Fox product, HTML, logs, OS, DB, XML and IIS and SQL servers.

Requirements:
  • Background in IT -- an advantage
  • Extensive knowledge of Windows Server operating systems
  • Very high level English (speaking and writing)
  • Knowledge of:
    • Databases and SQL
    • Knowledge of SQL queries
    • Networks
    • Communications
    • IIS servers
    • Internet operation
    • Knowledge of SaaS

Qualifications, skills and experience:

  • Previous experience in technical support is a significant advantage
  • Background in and understanding of technology development

Personality traits:

  • Independent, big picture thinker with a system view
  • Excellent interpersonal skills
  • Service-oriented
  • Excellent communication skills
  • Ability to work both in a team and independently
  • Self-study and quick learner

Employment Framework:

  • Shift work during 24/7 hours of operation
  • Min 3-4 shifts a week including Friday morning (morning/afternoon/ evening/night).
  • Mandatory two night shifts a week (every night). Fridays and holidays off.
  • Also suitable for part-time students and those interested in working full-time.
Get started immediately!
CVs should be sent to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Army LMS Implementation and Procedures Manager

Job description:

  • Lead the implementation process for the IDF's new LMS and procedures
  • Lead the team of implementers who will be mainly located at the customer site
  • Provide instruction on the best way to use the system for organizational learning and competency maintenance
  • Scope customer's needs, map system solutions in order to meet customer needs and monitor and resolve gaps
  • Lead change processes and apply them in the system for commanders, training coordination officers and military planning units
  • Ability to assist client with technical issues
  • Conduct training, mentoring, and implementation support at the client site
  • Characterize and develop reports and views
  • Act as a point of contact between the client and the company's internal support department in resolving issues
Requirements:
  • College degree – an advantage
  • Proficiency in Microsoft Office and Excel in particular
  • Proven experience in instruction/training development – required
  • Familiarity and experience working with the Bareket system – an advantage
  • Familiarity with military training world in general, and in particular: the IDF technological, logistics, and HR forces
  • Proven technological capabilities – a significant advantage
  • Experience in information systems implementation/integration – an advantage
  • An officer's rank – an advantage
  • Mobility and willingness to travel
  • Place of residence: South of the country – an advantage
Personality traits:
  • Ability to lead people and manage teams
  • Ability to lead change
  • Ability to work with professionals in senior roles
  • Ability to put the company first
  • Independence, initiative, big picture thinker, team player, excellent interpersonal and communication skills
Employment Structure
  • Immediate availability
  • Full-time, five days a week.
  • Global salary + company car
  • Work onsite at IDF bases in the South
  • The job requires meeting the requirements to obtain top-secret security clearance
  • CVs must be delivered Tali Tzuk, Director of Human Resources: This email address is being protected from spambots. You need JavaScript enabled to view it.

Army LMS System Implementer

Candidate will work onsite at IDF military bases located in the south of the country

Requirements
  • Proven previous experience as a trainer or command
  • Familiarity and experience working with the Bareket system – an advantage
  • Familiarity with the world of military training – an advantage
  • Background in computing technology – required
  • Proficiency in Microsoft Office and Excel in particular
  • People influencer
  • An officer's rank – an advantage
  • Residence: the south (Beersheva or Eilat area)

Employment Structure

  • Work commences September/October 2015
  • Full-time, five days a week OR part-time, perfect for students (second-year and above), minimum two days a week during daylight hours (50% capacity).
  • Payment on an hourly wage basis
  • One year contract required
  • Work onsite at IDF bases in the south
  • The job requires meeting the requirements to obtain security clearance
  • CVs must be delivered Tali Tzuk, Director of Human Resources: This email address is being protected from spambots. You need JavaScript enabled to view it.

.Net Programmer


Requirements
  • Over two years of experience in .NET ( C # ASP.NET/)
  • Experience working with databases (MS - SQL advantage)
  • Experience developing client technologies such as HTML java script
  • Development experience in Web applications and customized responsive mobile applications
  • Excellent interpersonal skills

Employment Structure

  • Full-time, five days a week

 

Technical Support Professional

Job Description
  • Support ad hoc technical needs of company’s local and international clients
  • Provide immediate customer solutions through telephone, CRM system and emails
  • Investigate product failures
  • Maintain operating system logs
  • Provide HTML and CSS support
Experience/Background
  • At least one year of experience as a technical support professional
  • Fluent English
  • Proven technology skills and capabilities
  • Extensive knowledge of Windows Server operating systems
  • Detailed knowledge of :
    • Database and SQL
    • Understand SQL Queries
    • Networks
    • Communication
    • IIS
  • Teaching/training development experience -- an advantage
  • Familiarity with Britannica’s Fox or Bareket systems -- an advantage
  • Experience in the implementation/integration of information systems -- an advantage
  • IT background -- Advantage
Personality
  • Independent, big picture thinker, excellent interpersonal communication skills
  • Ability to withstand pressure and heavy workloads
  • Excellent interpersonal skills with high-energy communication and involvement
  • Ability to work independently and in a team environment
  • A fast self-learner
  • Highly motivated and committed
Employment Structure
  • Full time, five days a week
  • Reports to head of Technical Support department