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Civil Aviation Training Management

Civil Aviation Training Management

Achieve an Optimized Aviation Training Program


Managing civil aviation training operations requires precise and seamless administration of a variety of complex interconnected business processes. Airlines must balance training time with operational time to ensure that pilots and crew maintain their skills and compliance with regulatory bodies. For training providers, the challenge of providing high-quality, affordable and timely training is further complicated by the diverse regulatory, qualification and curriculum requirements of their many customers.

Our innovative, comprehensive aviation training management system, Fox, enables airlines and training providers to most efficiently and effectively manage qualifications, training and learning. In addition to a comprehensive set of features for designing, scheduling, executing and evaluating training, Fox helps civil aviation operations management gain insight for sound decision-making through configurable desktop portal dashboards that accurately present relevant data in useful charts and reports. The result is an optimized training program that continuously self-validates for ongoing performance improvement.

AQP/ATQP & Qualification Management

Managing the Complete Lifecycle of Aviation Qualification Training

Fox manages the complete lifecycle of airline qualification training while providing critical insights for continual proficiency and safety improvement. Fox's flexible and robust airline qualification management solution consists of state-of-the-art tools that support innovative training methodologies and technology. Its advanced features ensure that instructors possess the requisite instructional skills and accreditations for each training task. Fox has the most robust and innovative qualification management platform for both traditional and alternative regulatory programs. Fox standardizes and automates airline and training provider qualification training for airlines with multiple departments, fleets, locations, subsidiaries, and organizational units.

Fox is your best answer in meeting the AQP goal of increased aviation safety through improved crew oriented training, validation and evaluation. Fox supports all AQP development and implementation processes: analysis, training program design and curriculum development, grading and evaluation for meeting the main goal of high standard qualified pilots, instructors and evaluators. Fox provides flexibility that will allow you to be responsive to changes in aircraft technology, operations, and training methodologies by providing a dynamic platform for changes management.  

AQP Training Planning and Scheduling

Integrated training planning and scheduling support is an essential element of the AQP process, and no other training management system has better capabilities in this area than Fox. Fox's rules-based scheduling engine optimizes scheduling and resource allocation based on multiple objectives, thus uniquely allowing numerous goals to be achieved while managing resources. It produces optimized valid schedules that support an unlimited number and types of resources, locations, training activities, and work rules. Specific to AQP, for example, Fox manages performance-based scheduling requirements as well as those associated with seat support. It ensures efficient and effective training planning and execution while scheduling all training, including a wide variety of certifications and qualifications, as well as record-driven remedial and recurring training. Comprised of a proprietary optimization solver, rules and validation engines, and a set of analytics tools, the engine enables resource management at any level of training complexity, satisfying training demand without violating regulations, work rules, or other restrictions. As standard with the Fox system, management is empowered with complete landscape views of organization-wide resource utilization that provide insight and control for continuous program performance improvement.

AQP Validation and Evaluation

Fox will help you manage AQP validation and evaluation necessary to grade and assess pilots according to predefined criteria. Such evaluated criteria can replicate real life to cover not only safety, but also decision-making and crew cooperation. Fox supports grading methods and validation rules, training continuity, and crew grading. Fox handles the validation and evaluation points for moving from segment to segment all the way to the line-oriented evaluation. This includes grading scenarios and event-sets, and gradual qualification milestone activities (system validation, procedure and maneuver validation, line oriented evaluation, and line check navigation). Fox delivers unique and fully customizable user-generated assessment tools, using both multiple methodology scales and descriptive textual remarks, which support individual and group-based training analysis. The system tracks and maintains individual performance achievement data, transforming it into valuable training progress information. The system works on tablets and mobile devices, effectively capturing and assessing indoor and outdoor training, simulations and performance executions. Evaluators can conduct grading offline, with results synchronized with the Fox database when a Wi-Fi connection is available. Evaluators use the information gathered to define the skill level of the trainee and review performance gaps for improving future training. For overall program and service improvement, Fox has built-in customizable surveys to elicit trainee experience feedback. After course completion, Fox maintains all data, for recordkeeping as well as analysis and qualification development improvement. If required, you can also de-identify event-level performance data in Fox.

Proficiency-based Training Program Design and Curriculum Development

Fox will help you thoroughly manage the AQP proficiency-based program design and curriculum development, derived from the detailed job task analysis. Fox accelerates time to competence and increases learning effectiveness through an unparalleled Curriculum Management module that facilitates course curriculum creation and ongoing management. Fox will allow you to structure each curriculum including the details of each outlined activity, in a way that exactly meets your needs. This activity is essential to developing proficiency-based, regulatory-compliant curricula. It includes curriculum outlines, curriculum segments, ground and flight trainings, validations, evaluations and much more. You can define the different qualification structures for new hires, or for existing pilots (initial, transition, upgrade, requalification), and continuing qualification. It allows airlines and training providers to develop a complete curriculum including study programs, training objectives and lesson plans that utilize and test with FAA, EASA, and JCAB-prescribed content. Training developers and ISD personnel can set up each entity with its own respective definitions to include multilevel hierarchical curricula and training activities of any type. Properties such as duration and grading criteria are associated with each subject and activity as well as learning objectives. Training developers can easily maintain and manage curricula. They can also apply revision control and approval processes as needed. Fox is extremely flexible and configurable, capable of managing all AQP curricula (specific course of study/plan of learning, which are called "training programs" in Fox) types such as indoctrination, qualification and continuing qualification curricula. It supports AQP curriculum components, including knowledge validations, procedure validations, maneuver validations, LOFT and line operational evaluations. You can easily maintain activity repositories, master plan curriculum templates, content, media, and special activities. Using the report builder, you will be able to report on the curriculum development status.

Curriculum Footprint Templates

Fox allows the development of complete curriculum footprints (templates for rapid training program creation), which can be used repetitively. Training developers and instructional system design (ISD) personnel can set up each footprint with its own respective definitions to include multilevel hierarchical subjects and training activities of any type such as: lessons, computer based training (CBT) sessions, simulations, tests, and checks. For AQP/ATQP training, each activity can be associated with the relevant objectives and job task objects (JTOs), such as task and sub tasks, according to the type of training (e.g., recurrent, qualification, and continuing qualification). Footprint capabilities include creating and managing footprints with their relevant components, such as subjects (segments, modules), activities, lessons and objectives.

Activities in footprints can also be copied from activity repositories or they can be created from scratch. Additional capabilities include conducting an approval process with multiple approval levels for footprints and validating the training curriculum through the AQP/ATQP database. This assures that all required tasks are trained and objectives are met.

Within the footprint, users can structure the flow and activity prerequisites. From the footprints, users create training programs (curricula). Footprint components and settings are copied to the relevant training program and adjusted according to specific requirements (such as additional activities, updating activity, and duration). The system allows users to track the changes originating from the baseline footprint to an actual training program in order to update the footprint for future use.

AQP Program Analysis

Fox will support your ability to determine essential skill and knowledge requirements and develop objectives, with relevant conditions and standards. Fox has the platform for maintaining the job task lists that define the pilot tasks. It maintains a qualification standard tree containing task equivalent terminal proficiency objectives (TPOs) including performance grading scales and additional properties such as criticality, currency, evaluation strategy, and other conditions and standards. Using Fox's report builder, form generators and other flexible tools, you will be able tailor AQP-related analysis and reporting components to your needs.

Crew Qualification Status Management

Fox is one of the most innovative airline training management solutions for certifications and qualifications. It enables easy airline qualification management and compliance with the sophisticated and ever-changing criteria required for professional accreditations. Through the ability to monitor pilot, crew and maintenance qualifications on an individual and group basis, airlines and training providers ensure that aviation functional and training operations are staffed with qualified personnel.  Fox will allow you to determine relevant qualifications and define as many qualifications as required. By associating certifications and qualifications with training, as well as operational and other requirements (such as medical check-ups and security clearances), and registering users for both required qualifications and assigned training, you will be able to manage and monitor the complete cycle of each and every qualification. Fox will help you track expiration dates, stay apprised of training requirements, and disseminate alerts and notifications. These notification and other automated features help assure that personnel stay qualified without expiration.

Job Task Analysis

Fox is a powerful airline training management solution that supports the airline and provider training needs job task analysis that is essential to developing proficiency-based, regulatory-compliant curricula. The system flexibly captures hierarchical job data that support AQP and ATQP certification guidelines, including tasks, subtasks, skills and objectives. This job task data can be easily transformed into the basis of the curriculum and training events. The system was designed for easy modification and maintenance, including initial and ongoing validation as well as approval and version management.

Qualification/Grading Standards and Methods

Fox facilitates performance and knowledge assessment grading customized for compliance with AQP and ATQP requirements and based on training customer needs. This advance airline qualification management system allows users to easily set up all qualification standards and criteria for qualifying an individual for the first time and on a recurring basis. It enables use of multiple methodology scales and descriptive textual remarks and may include both training and non-training criteria such as medical checkups and security clearance.

Defining Currency Requirements

Using Fox, airlines and training providers can set up recurrent training for qualification renewals with an intuitive, web-based wizard. The system allows users to set expiration and renewal criteria as well as notifications that alert relevant staff about impending qualification expirations. A series of configurable business rules allow you to determine how learning and training activities are credited to currencies, how changes to standards and qualification requirements affect the current situation, and when users are notified of pending requirements.

Data Management & Reporting

Fox enables high-level reporting from airlines to regulators using a flexible infrastructure for operating competency-based training programs. Data from the mandatory alternative qualification training programs systems (Program Audit Database [PADB] and Pilot Performance Database [PPDB]) can be integrated with Fox's sophisticated reporting tools to provide regulators with a clear understanding of individual and program performance.

One of the major benefits of the Fox solution is that it eliminates the maintenance of duplicate records organization-wide. The Fox solution manages all records of any type including AQP/ATQP records. All data is managed in one centralized database, ensuring that no one accesses out-of-date information, and data pertaining to various populations can be accessed in in real-time from any location by users with the appropriate permissions.

Fox allows for the management of all the AQP-related data such as job task analysis data, qualification standards data, grading data, and any other data that may need to be managed in the PADB and PPDB databases for various fleets.

The Fox infrastructure is flexible enough to allow for the capture and management of standards such as those listed in The Data Management Guide (produced by the Air Transport Association's Data Management Focus Group) and any airline's specific AQP standards. Britannica's delivery team works with all clients assure that Fox meets their data management process needs and we customize the solution as required.

Reporting

Fox has a very extensive reporting capability based on the integrated report builder. Fox's reports of numerous types can easily be customized to meet various standards and formats. For example, they can be tailored to fit the requirements of the current release of The Data Management Guide. Reports such as the Performance Data Report Table (PDRT) can be customized and exported for review and delivery to the FAA, JCAB, or EASA (depending on the governing authority). Reports may be scheduled for automated dissemination by email. They may be configured to be sent out as notifications triggered by various conditions, and to include statuses such as "incomplete" and "expired."

Quality Assurance Management

Fox is configured for continuous validation of complete training program quality. Data on individual and/or crew performance gathered during training sessions and pre-subscribed evaluation and validation points is analyzed to determine the effectiveness of the entire compliance program and indicate precisely where improvements are needed.

AQP/ATQP Transition Services

Britannica partners with advanced qualification program (AQP) and alternative training and qualification program (ATQP) subject matter experts to provide specialized AQP and ATQP transition assistance. This assistance helps reduce AQP and ATQP evidence-based training development timelines for airlines and training providers. Available transition process includes: defining your plans for transition, implementation and operation; writing documentation for regulatory approval; designing the required PADB training program database; creating compliant curriculum and courseware; developing, delivering and conducting training for instructors; and calibration of the instructor/evaluator training course. Britannica's expert Services team will then manage the implementation of the advanced qualification program management program or alternative training and qualification program management within the Fox training, learning and qualification management system.

 

Certification Management

Managers can monitor and manage preparation progress of each training program activity, such as classroom setup, laptop configurations, content development, and material printing. Fox allows users to define the certification and qualification, using terms such as: acquiring, renew, validation setting standard, approval process, monitoring status, recurrent training scheduling, alerts, early and grace periods. Other features include the ability to view all trainee records for the specific training, as well as dismiss a trainee from a training program. Trainee records are maintained but the trainee's scores are not considered in the training program's grade average. Managers can define certification status for trainees and they can issue and print certificates according to predefined certification templates. Graduations are managed by defining the graduation criteria and cycle for approval once all the training tasks have been successfully completed. Fox also allows the printing of a customized certificate at the end of the graduation approval process.

AQP/ATQP Recordkeeping

Fox's recordkeeping module oversees all training records, for trainees and instructors, by saving and storing all personal achievement data in personal records. Each trainee personal record is maintained for the long-term, so that any data Fox captures at any time accumulates and is kept for as long as required. Within the recordkeeping function delegate training record permissions can be granted to designated instructors/managers. This function also maintains training objectives records according to the objective, activity and curriculum version. It allows users to export all training records according to the AQP/ATQP format and print all training records according to the AQP/ATQP defined templates. Fox will maintain all records for the required time period deemed by an organization or its regulating authority.

                 Training                  Management

Improving the Efficiency & Effectiveness of Training Programs

Fox greatly improves the efficiency and effectiveness of airline and provider training programs. Fox is a unique training operations management system that helps assess training needs; plan, create, schedule and deliver course curricula; improve overall performance; and ensure continuous monitoring of proficiency levels. It also allows managers and instructors to have control over training programs. They can easily upload new content, assign trainees to tests and courseware, evaluate trainees, collect feedback, and track individual and group learning progress.

The Optimizer

Leading airlines and training providers are often challenged to execute optimal valid schedules for their complex and costly training operations.The proprietary Optimizer, an intelligent decision-making solution, produces optimized valid schedules that support an unlimited number and types of resources, locations, training activities, work rules, prices and costs. 

A breakthrough aviation scheduling optimization solution, the Optimizer provides the most advantageous, valid, and cost-effective aviation training schedules. It delivers each organization's ideal balance of economic value, compliance, training quality, and crew satisfaction. Using aviation industry-tailored hybrid algorithms and heuristics, the Optimizer produces the highest achievable level of valid scheduling efficiency for real training operation optimization. Its unpararalleled capabilties include:

  • Scheduling Rules and Preferences: Allows you to define all required regulatory and union scheduling rules, and scheduling preferences to comply with organizational policies and assure a valid, optimized schedule.
  • Planning Tool: Generates long-term plans that will ensure that your training operation will achieve expected throughput with the required amount of resources.
  • Cost-driven Scheduling: Defines optimization objectives using cost and penalties for the training operation and its resources.
  • What-if Scenarios: Enables you to run multiple what-if scenarios and comparisons to select the most cost-effective plan that aligns with your organization's goals.
  • Smart Recovery: Empowers you to easily react to unforeseen events such as device breakdown and bad weather, while maintaining a highlevel of optimization.
  • Bidding: Optimizes instructor bidding by including as a scheduling constraint, instructor-bidded training day and grant day-off preferences, which comply with organizational policies and deliver ideal cost savings.

Management is empowered with complete landscape views of organization-wide resource utilization that provide insight and control for continuous program performance improvement.

With The Optimizer You Will:

  • Decrease instructor overtime payments/extra days
  • Reduce instructor travel days
  • Cut down on qualification and recurrent training wasted days
  • Improve pilot staffing within peak seasons
  • Avoid unnecessary usage of third-party simulators
  • Shorten qualification course footprints
  • Prevent regulation penalties
  • Assure instructor and flight crew satisfaction

The New Fox Bidding Module

Britannica's new bidding module establishes a formal and streamlined process that uses weighted preferences to schedule instructor and pilot-chosen monthly days off, work days and vacation days. The module automatically factors in these needs as scheduling constraints, while honoring seniority, conforming to regulations, and adhering to operation coverage requirements. The result is an optimized training schedule or plan that does its best to incorporate crew preferences and reduce expense.

Evaluation & Grading

The Fox system offers a very extensive and configurable grading solution. Fox facilitates knowledge assessment grading customized for compliance with AQP and ATQP requirements and based on airline needs, using both multiple methodology scales and descriptive textual remarks. With Fox's robust test authoring function, which supports SCORM 2004, users can build knowledge exams using numerous test configuration options via user-friendly templates; define remedial learning and retesting pathways; link testing to required skills and activities; and analyze measurements.

Without the necessity of having any special skills, can customize grading sheets as needed to meet AQP and ATQP requirements. Evaluators who complete the grading process using a form can submit/save the form along with its data once the training is complete. Fox's advanced tools allow managers to customize evaluation forms and capture important performance evaluation data. Using the system's web interface, users can customize (no development skills necessary) various types of fields such as radio buttons, check boxes, pull down menus, text and numeric fields, and grading scales.

Fox is capable of recording the overall outcome of any training, validation and evaluation session as well as recording incomplete training items in any lesson, or items that require additional training or repetition. The system works on laptops, tablets and other mobile devices so that data can be collected from any location, even if offline such as in an aircraft. Fox's offline grading application enables evaluation and grading to happen when there is no opportunity for an internet connection (such as in a cockpit or simulator). System-authorized trainers/instructors are able to download content packages and synchronize the results after training is completed.

For trainee achievement management, Fox allows users to report passes/fails, enter test grades, fill-in assessment evaluations, review exams and courseware records, report attendance and more. Instructors can evaluate trainees according to the activity's objectives/job tasks and the relevant grading scale that was applied to these objectives. The system allows the definition of validation rules for objective evaluations. Users can define business rules for rollover training. Fox also allows users to be able to review the alternative objectives in a simulation session and select the relevant objective elements that characterize an AQP grading sheet such as scale, reason code, and number of repeats.

Training Product Catalog

The training product catalog, which is accessible to internal and external users, displays the various course offerings that are managed in Fox. As authorized users submit requests for various types of training, they select the training products and services they have an interest in from the catalog. The catalog can include online training, instructor-led courses, DVDs, as well as any other service or product. It generally displays vital details such as the name and type of the training, participant capacity, course locations, prerequisites and target audience.

Planning & Training Request Management

With Fox, airlines and training providers can plan ahead by simulating scheduling and resource allocation scenarios and automatically constructing alternative training plans for a continuous conflict-free workflow. Training request management is simplified through flexible user-defined data intake for easy input of training and resource demands. Portal views give a complete picture of the training needs against all available resources in order to plan and schedule training.

Course Management & Progress Monitoring

Through the Fox airline training management system, managers can monitor, analyze and oversee the progress of individuals while in a course. They can also monitor fleet performance trends. Manager views of grade scores, course trends, resource status and trainee achievements enable real-time analysis. While the course is in progress, monitoring can lead to such decisions as to increase training throughput, make course improvements, determine corrective learning tactics, and develop new courses.

Management and monitoring occur through customized role-based dashboards that present key data in a preferred format and layout. The web interface is customized to match the look and feel of the organization. Multiple tailored, personalized dashboard variations allow organizations to support the management needs of differing leadership roles within the same organization. For example, Fox enables differing personalized dashboards for instructors, management, maintenance personnel, the sales team, and AQP managers. Dashboard portal entities are customized by the managers' jurisdiction into subject types such as: FAA, EASA or JCAB footprints, refresher training, qualification training, the 747 fleet, and the 787 fleet.

Users can integrate out-of-the-box reports and customize them in portals (using the system report tool). The dashboards can display online situational awareness reports and views including personal achievements, training progress, certification status, and any other pertinent information and data tracked within the system.

Through these powerful dashboards, managers can monitor training progress to ensure that training is advancing at the required rate and level of proficiency. Graphs and easy-to-read indicators show training progress and any deviation from the schedule or required standard.

Crew, Instructor/Evaluator Performance Evaluation

Fox's comprehensive performance management solution is designed to continuously enhance performance. The system tracks and maintains individual and group performance achievement data, transforming it into valuable training progress information. The system works on laptops, tablets and other mobile devices so that data can be collected from any location, even if offline such as in an aircraft. Using embedded metrics, Fox aligns management-defined objectives and key capabilities with individual and team performance assessment criteria.

Recordkeeping for Pilots, Instructors, Technicians & Cabin Crew

Instructor and trainee records and other personal information are stored and managed in Fox's personal record module. As lessons are enhanced, the system maintains all versions for recordkeeping and compliance with governing authorities. Managers can generate and transfer training data to conform to AQP and ATQP reporting requirements, in any format. Fox also eases the process of closing out the course by delivering the data needed to finalize invoices and issue trainee certification. Fox works with your recordkeeping function to deliver and validate data on the hours of categorized training services received and trainee performance records.

                 Learning                   Management

A State-of-Art LMS to Meet Learning Objectives

Fox's LMS enables airlines and training providers to automatically prescribe, deliver and track a set of learning activities to individuals or groups, based on their qualification status, roles and numerous other attributes. Fox seamlessly supports integrative learning — including instructor-led classroom training, self-paced computer-based training (CBT), simulator-based learning, virtual classes, and more — so that training providers can best deliver programs that meet student learning objectives.

Content Management

Fox helps airlines and training providers manage content and provide elearning using the latest LMS technology. With Fox's LMS, you can upload small chunks of content, reuse them by assembling them into new learning packages, and publish them directly into a performance-support portal for immediate access. Fox's LMS provides a resource library for sharing learning objects, digital media assets, templates, question pools and other reusable content. All content can be tagged for searches using a rich and extensible metadata model. The system also provides subject-matter experts with a simple web-based interface through which they can contribute valuable content such as best practices and lessons learned.

Rapid Content Generator

Airlines and training providers can rapidly generate content with Fox. Regardless of the authoring tool, instructors can quickly upload various content elements and wrap them as one course, defining the sequence and navigation settings as well as integrating quizzes and tests. Fox helps deliver courseware using a variety of instructional methods including classroom teaching, platform instruction, hands-on training and distance learning. Content such as lesson plans and handouts as well as required evaluation and feedback forms can be tied with each training activity through Fox.

Crew/Student Portals

With Fox, airline personnel stay on-task with their own intuitive and personalized training portal. This portal provides users with the ability to easily access their schedule, training materials and online tasks as well as review their test results and performance progress.

Feedback & Survey Generator and Management

Fox has built-in mechanisms to elicit trainee experience feedback for overall airline and service provider training program and service improvement. Through easily customized surveys, internal and external/customer trainees will have the reassuring ability to provide their input on the overall training environment, logistics, training resources and instructor performance. Collected data will be automatically analyzed, providing your organization with the ability to identify services and deliverables that need to be improved or maintained.

Courseware Delivery (SCORM 2004, AICC)

The Fox web-based LMS enables airlines and training providers to rapidly assemble, deliver and reuse learning content to meet training objectives. The Fox LMS is SCORM (Sharable Content Object Reference Model) compliant, using learning objects and training materials that are easily merged and highly modular. Fox offers full SCORM support and allows tight integration with best-of-breed third-party authoring tools. The Fox LMS is also designed to the development, delivery and evaluation standards of the AICC (Aviation Industry Computer-Based Training Committee).

Testing & Assessments

Fox facilitates knowledge assessment grading customized for compliance with AQP and ATQP requirements and based on airline needs, using both multiple methodology scales and descriptive textual remarks. With Fox's robust test authoring function, which supports SCORM 2004, users can build knowledge exams using numerous test configuration options via user-friendly templates; define remedial learning and retesting pathways; link testing to required skills and activities; and analyze measurements.

Remedial Learning Recommendation

Fox provides a self-correcting quality assurance mechanism for airline trainees as well as instructors and evaluators. The system identifies activities with low individual and group results, enabling managers to make modifications for improvement. If a candidate does not pass an evaluation, it offers remedial plans and places that individual on special tracking.