February 5, 2018, Toulouse, France – ATR, the market-leading regional aircraft manufacturer, has implemented the Fox training management platform by Britannica Knowledge Systems. Fox is now live at ATR managing operations of all ATR Training Centers, 24H/7D, with over 3500 trainees annually in the areas of Pilot, Maintenance, Flight Ops, and Cabin Crew training. With Fox in operation, ATR benefits from smooth training process management for each customer workflow (from reception to training payment); harmonized course scheduling processes that consider training requirements, resource availability and various constraints; and continuous instructor qualification management through advanced tools and notifications. It improves the communication and workflow between managers, administrators, schedulers, instructors and trainee profiles.
Through Fox, ATR benefits from greater management oversight and control via its personalized dashboards and analytic reports that examine ATR training data for better decision-making insight. Britannica has also made it possible for employees to use Fox on Microsoft Surface tablets, which are deployed throughout the organization.
Britannica customized the Fox ATR solution with features to support the activity of selling courses to other training organizations. Seamless commercial customer administration enables ATR to create and manage customer data, use this data in reports and dashboards, track training progress, and document course completion. It helps increase sales by identifying empty training slots. It supports the proposal process by generating accurate training pricing calculations.
“We are proud to be the first in regional aviation to use an advanced training management system of this type and caliber," said Christian Commissaire, VP Training and Flight Ops support at ATR. “We look forward to what this platform will deliver in terms of optimizing our training operations for maximum competency, productivity and customer satisfaction."
Today, ATR has five training centers in Toulouse, Paris, Johannesburg, Singapore and Miami. ATR offers a large scope of training solutions for flight and cabin crews, instructor training as well as for flight operations and maintenance. ATR delivers over 100,000 training hours to over 3,500 trainees every year.
“We are happy that our product had the flexibility and robustness to allow ATR to implement it independently, as they require,” said Miki Ringelhim, VP Business Development at Britannica Knowledge Systems. “We now look forward to seeing Fox support ATR in realizing its training achievement and management goals.”
Founded in 1981, ATR is the world leader in the market for below-90-seat regional aircraft. Since its creation, ATR has sold over 1,700 aircraft. ATR equips the fleets of some 200 airlines in nearly 100 countries. ATR is an equal partnership between two major European aeronautics players, Airbus and Leonardo. Based in Toulouse, France, ATR is well-established worldwide with a large customer support and sales network, including Customer Service Centers, training centers and warehouses. For more information, please visit http://www.atr-aircraft.com.