System Engineer

Dallas

About The Position

About us and the position

Britannica Knowledge Systems is the leading provider of training management systems for the defense and aviation industries. Over 20 years, we have developed stability of a large with maintaining the spirit of a growth startup. We are currently engaged in a mega program, a diverse project of providing the US army an integrated Training information system. The system engineer will have a central role in the system's technical deployment as the main customer-facing technical lead.


Responsibilities

·      Install, configure and test application software, operating systems, management tools, and other computer systems technologies to ensure compliance with operational requirements.

·      Collaborates with other customer and internal professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures.

·      Support the customer as a tier 3-4 level support. Analyzing and resolving system and application software components faults, communicating effectively to stakeholders, and creating a support knowledge base.

·      Document and evaluate existing processes with a view to improving efficiency

Requirements



Required Skills and Experience

·    At least seven years of experience as a system engineer in large scale environments.

·    BS/MS degree in Computer Science, Engineering or a related subject

·    Proven working experience in installing, configuring, and troubleshooting large-scale Windows-based environments.

·    Proven experience with implementations in AWS

·    Experience with virtualization and containerization

·    Solid scripting skills

·    Solid networking knowledge

·    Solid IT security knowledge

·    Understanding system architecture Knowledge

·    Understanding data engineering (Data migration and integration)

·    Experience in deploying and supporting large scale organizational applications (ERP, Salesforce, Etc.

·    Excellent communication skills

·    Details oriented with the ability to understand the big picture

·    Ability to work independently and decision-making skills

·    Technological Curiosity and ability to self-learn technologies. Ability to learn new skills quickly

·    Fluent in English- both written and spoken

·    Customer service oriented with difficult and demanding customers

·    US citizen

·    Travel to the customer based on project needs (about four trips a year) each trip for a duration of around a week – travel costs will be reimbursed by BKS



Desired additional experience and qualifications

·      Windows and Linux system administration – an advantage

·      Experience with micro-services architecture

·      Experience in working with defense customers

·      Working for a system integrator.

·      System engineering certifications

·      Experience as a support specialist for large organizational applications

·      Secret security clearance 

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