Demonstrated Customer Satisfaction

Customer Satisfaction

Customers often tell us that we are the most committed and responsive supplier they have. This praise comes as a result of 30 years of successfully delivering training management solutions to countless large, medium and small, complex and unique customers and partners with hundreds of thousands of users in a variety of industries. Each customer and partner, regardless of contract size, is infinitely important to us and we work closely with them. This frequent customer interaction is not just about good service; it builds a shared knowledgebase enabling our timely and effective advice and their informed decision-making.

We know how to optimize training. We expertly customize Fox, lead large or small implementation projects, train users, and provide prompt specialist support to ensure satisfaction with our product. Our customers'' critical solutions are delivered quickly and completely by one of the most seasoned services staff in the industry. Our professionals have advanced technical skills and vast project leadership experience. Engaging expert skills, proven processes and state-of-the-art technology -- under the trustworthy Britannica name -- we assure that you are in big, capable hands with both Britannica Knowledge Systems and the Fox training and readiness management system.